Privacy Policy

1 Introduction

net777 is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access or use our Platform located at https://net777.world, and applies to all Players and visitors regardless of their location.

By registering an Account or using any Service offered on the Platform, you acknowledge that you have read, understood, and agree to the data processing practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately cease using the Platform.

This Privacy Policy is incorporated into and forms part of net777's Terms & Conditions. Terms capitalized in this Privacy Policy have the meanings assigned to them in the Terms & Conditions unless otherwise defined herein.

2 Definitions

In this Privacy Policy, the following terms have the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person. This includes but is not limited to your name, address, email address, telephone number, date of birth, national identification number (KTP number), payment details, IP address, device identifiers, betting history, and any other information that can directly or indirectly identify you.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or any other form of handling or manipulation.
• "Data Controller" means the legal entity that determines the purposes and means of Processing Personal Data. For the purposes of this Privacy Policy, net777 is the Data Controller.
• "Data Processor" means any third-party service provider that Processes Personal Data on behalf of net777 under our instructions, including payment processors, KYC verification partners, and cloud hosting providers.
• "Player" or "you" refers to any individual who has registered an Account on the Platform or who accesses the Platform as a visitor.
• "Cookies" means small text files placed on your device by the Platform to store preferences, track usage, and improve user experience.

3 Data Controller Information

The Data Controller responsible for your Personal Data is net777, operating under an international gaming licence. For all data protection queries, privacy rights requests, or complaints regarding the handling of your Personal Data, please contact our Data Protection Officer at:

• Email: [email protected]
• Subject Line: "Data Protection Inquiry — [Your Account Username]"

We aim to respond to all data protection inquiries within 14 business days of receipt. If your inquiry requires additional investigation or involves complex legal questions, we will notify you of the extended timeline and provide regular status updates.

4 What Personal Data We Collect

net777 collects the following categories of Personal Data:

4.1 Registration and Account Data

• Full legal name as it appears on your KTP or other government-issued identification
• Date of birth (to verify you are at least 21 years of age)
• Residential address in Indonesia (street, city, postal code)
• Email address and telephone number
• Username and encrypted password
• Preferred currency (Indonesian Rupiah / IDR)
• Security questions and answers for account recovery

4.2 Identity Verification (KYC) Data

• Copy of KTP (Kartu Tanda Penduduk — Indonesian national identity card), passport, or SIM (driving licence)
• Proof of address documents (utility bills, bank statements, government correspondence issued within the last 3 months)
• Selfie photograph holding your identity document
• Facial biometric data extracted from identity documents for automated verification (processed by our KYC partners)

4.3 Financial and Payment Data

• Bank account details (account number, account holder name, bank name — BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon)
• E-wallet account details (OVO, DANA, GoPay, ShopeePay account names and phone numbers)
• Transaction history including deposits, withdrawals, stakes, winnings, and bonus credits
• Payment method verification documents (bank statements, e-wallet screenshots)

4.4 Gaming Activity Data

• Betting history including sports bets (BRI Liga 1, EPL, La Liga, Champions League, badminton, MotoGP), casino game sessions, and live dealer interactions
• Game preferences and favorite markets
• Bonus claim history and wagering progress
• Responsible gaming limits set by you (deposit limits, session time limits, self-exclusion periods)

4.5 Technical and Usage Data

• IP address and geolocation data (to verify you are accessing from an eligible jurisdiction)
• Device information (operating system, browser type, device model, screen resolution)
• Cookies, session IDs, and tracking pixels (see Clause 12 for full details)
• Page views, click patterns, time spent on different sections of the Platform
• Referral source (how you arrived at the Platform)

4.6 Communications Data

• Live chat transcripts with customer support
• Email correspondence with net777
• Feedback, complaints, and support tickets
• Marketing preferences (whether you have opted in to receive promotional emails)

5 How We Collect Your Data

We collect Personal Data through the following methods:

• Directly from you: When you register an Account, submit KYC documents, make deposits or withdrawals, place bets, contact customer support, or otherwise interact with the Platform.
• Automatically: Through cookies, server logs, and tracking technologies that record your IP address, device type, browsing behavior, and usage patterns as you navigate the Platform.
• From third parties: KYC verification providers (who check your identity documents against fraud databases), payment processors (who confirm transaction success), and fraud detection services (who analyze patterns to identify suspicious activity).
• From publicly available sources: In limited cases, we may cross-reference data you provide against publicly accessible government databases or sanctions lists as part of our anti-money-laundering obligations.

6 Purposes of Data Processing

net777 Processes your Personal Data for the following purposes:

• Account Management: Creating and maintaining your Account, authenticating your identity on login, and providing access to Services.
• Transaction Processing: Processing deposits, withdrawals, and bet settlements through BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, and ShopeePay.
• KYC and Compliance: Verifying your identity, age (minimum 21), and residential eligibility in Indonesia; complying with anti-money-laundering regulations; detecting and preventing fraud, collusion, bonus abuse, and other Prohibited Activities.
• Customer Support: Responding to your inquiries, resolving disputes, investigating complaints, and providing 24/7 Indonesian-speaking support.
• Platform Improvement: Analyzing usage patterns to optimize game offerings, improve mobile performance, enhance user interface design, and fix technical issues.
• Marketing and Promotions: Sending you information about new games, bonus offers, VIP rewards, and special events (only if you have opted in to marketing communications).
• Responsible Gaming: Monitoring betting behavior for signs of problem gambling, enforcing self-imposed deposit limits and session time limits, and implementing self-exclusion requests.
• Legal Obligations: Complying with requests from regulatory authorities, law enforcement agencies, or court orders; maintaining records as required by gaming licence conditions; fulfilling tax reporting obligations.

7 Legal Basis for Processing

net777 relies on the following legal bases for Processing your Personal Data:

• Contractual Necessity: Processing is necessary to perform the contract between you and net777 under the Terms & Conditions, including managing your Account, processing bets and payouts, and providing customer support.
• Legal Obligation: Processing is required to comply with anti-money-laundering laws, gaming regulations, tax obligations, and lawful requests from government authorities.
• Legitimate Interests: Processing is necessary for net777's legitimate business interests, including fraud prevention, security monitoring, platform optimization, and direct marketing to existing Players (where not overridden by your privacy rights).
• Consent: For certain types of Processing—such as placing non-essential cookies, sending promotional SMS messages, or collecting biometric data—we rely on your explicit consent, which you may withdraw at any time through your Account settings or by contacting support.

8 Data Sharing and Third-Party Processors

net777 does not sell your Personal Data to third parties. However, we may share your Personal Data with the following categories of third-party service providers who Process data on our behalf under strict contractual confidentiality and security obligations:

• Payment Processors: To facilitate deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, and ShopeePay.
• KYC Verification Partners: To verify the authenticity of your identity documents, check your information against fraud databases, and confirm your age and address.
• Fraud Detection Services: To analyze betting patterns, detect collusion, identify suspicious account activity, and prevent money laundering.
• Cloud Hosting Providers: To store your data on secure servers with appropriate technical and organizational measures in place.
• Customer Support Platforms: To manage live chat interactions and email correspondence efficiently.
• Analytics Providers: To understand how Players use the Platform, identify popular games, and measure marketing campaign effectiveness.
• Regulatory Authorities: Where required by law, we will disclose Personal Data to gaming regulators, law enforcement agencies, tax authorities, or courts in response to lawful requests or legal obligations.

9 International Data Transfers

Your Personal Data may be transferred to, stored on, and Processed by servers located outside Indonesia in jurisdictions where net777 or its Data Processors operate. These jurisdictions may have data protection laws that differ from Indonesian law.

Where Personal Data is transferred internationally, net777 ensures that appropriate safeguards are in place, including:

• Transferring data only to jurisdictions recognized as providing adequate protection under international data protection frameworks;
• Entering into Standard Contractual Clauses with Data Processors located in jurisdictions without adequate protection;
• Ensuring all international transfers comply with GDPR principles and equivalent international standards.

10 Data Retention

net777 retains your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Specific retention periods are as follows:

• Account and KYC Data: Retained for the duration of your Account being active, plus 7 years after Account closure, as required by anti-money-laundering regulations and tax law.
• Transaction Records: Retained for 7 years from the date of the transaction to comply with financial record-keeping obligations and to resolve any disputes that may arise.
• Betting History: Retained for 5 years from the date of the bet to support fraud investigations, dispute resolution, and responsible gaming monitoring.
• Marketing Communications: Retained until you withdraw your consent or unsubscribe from marketing emails, at which point your email address is moved to a suppression list (retained indefinitely to honor your unsubscribe request).
• Technical Logs: IP addresses, device identifiers, and cookies are typically retained for 12 months unless longer retention is required for fraud investigation or legal proceedings.

After the applicable retention period expires, Personal Data is securely deleted or anonymized so that it can no longer identify you.

11 Your Privacy Rights

You have the following rights in relation to your Personal Data:

• Right of Access: You may request a copy of all Personal Data we hold about you, including Account details, transaction history, KYC documents, and communications.
• Right to Rectification: If any of your Personal Data is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent. This right is subject to our legal obligations to retain certain records for compliance purposes.
• Right to Restriction: You may request that we restrict Processing of your Personal Data in certain situations, such as while we verify the accuracy of disputed data.
• Right to Data Portability: You may request a copy of your Personal Data in a structured, commonly used, machine-readable format, and have the right to transmit that data to another service provider.
• Right to Object: You may object to Processing based on legitimate interests or for direct marketing purposes. If you object to marketing, we will cease sending promotional communications immediately.
• Right to Withdraw Consent: Where Processing is based on your consent (e.g., marketing emails, optional cookies), you may withdraw that consent at any time without affecting the lawfulness of Processing prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request — [Your Account Username]". We will respond within 30 calendar days. There is no charge for exercising these rights unless your request is manifestly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee or refuse the request.

12 Cookies and Tracking Technologies

net777 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that allow us to recognize you on return visits, remember your preferences, and analyze how you use the Platform.

Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly. These cookies authenticate your login, remember items in your bet slip, and enable secure transactions. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous data about how visitors use the Platform, including which pages are most popular and whether error messages are displayed. This helps us improve site performance.
• Functional Cookies: Remember your preferences such as language, currency, and odds format. These cookies enhance your experience but are not essential.
• Marketing Cookies: Track your activity across websites to build a profile of your interests and show you relevant advertising. These cookies are placed only with your consent.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Platform. For more information on how to control cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

13 Data Security Measures

net777 implements comprehensive technical and organizational security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Secure Hosting: Personal Data is stored on servers in secure data centers with physical access controls, 24/7 monitoring, fire suppression systems, and redundant power supplies.
• Access Controls: Only authorized personnel who require access to Personal Data to perform their job functions are granted access. All access is logged and audited regularly.
• Encryption at Rest: Sensitive data such as passwords and payment details are encrypted when stored in our databases.
• Regular Security Audits: We conduct penetration testing, vulnerability assessments, and third-party security audits to identify and remediate potential weaknesses.
• Employee Training: All employees with access to Personal Data receive mandatory data protection and security awareness training.
• Incident Response Plan: In the event of a data breach, net777 has a documented incident response plan to contain the breach, assess its impact, notify affected individuals within 72 hours where required by law, and implement remedial measures.

14 Children's Privacy

net777 does not knowingly collect or Process Personal Data from individuals under the age of 21 years. Our Services are intended solely for adults who meet the minimum age requirement under Indonesian law and our Terms & Conditions.

If we become aware that we have inadvertently collected Personal Data from a person under 21, we will take immediate steps to delete that data and close the associated Account. Any balances in such Accounts will be forfeited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe your child has provided Personal Data to net777, please contact us immediately at [email protected] so we can take appropriate action.

15 Changes to This Privacy Policy

net777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or business operations. When material changes are made, we will notify registered Players via email or through a prominent on-platform notification at least 7 calendar days before the updated Privacy Policy takes effect.

The "Last Updated" date at the top of this page will be revised to reflect each amendment. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not accept the changes, you must close your Account before the effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Data.

16 Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or net777's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Privacy Policy Inquiry — [Your Account Username]"
• Response Time: We aim to respond to all privacy inquiries within 14 business days of receipt.

For privacy rights requests (access, rectification, erasure, portability, objection, or restriction), please use the subject line "Privacy Rights Request — [Your Account Username]" and clearly state which right you wish to exercise. We will verify your identity before Processing any rights request and will respond within 30 calendar days.